Official Account

184-5111-8881
FAQ
Home > News Center > FAQ
Classify

The Correct Way to Use Water Softener Salt

2025-10-02

 

Using water softener salt correctly is crucial. Incorrect use not only reduces effectiveness but may also damage expensive water softening equipment.

Below is a detailed "Beginner to Expert" guide for using water softener salt. Please follow these instructions.

Core Principle: Just Adding Salt Isn't Enough – Maintenance is Key
Softener salt is not added directly to the water supply; it is used to regenerate the ion exchange resin inside the water softener. The core of the entire usage process revolves around operating the brine tank.

I. How to Correctly Add Water Softener Salt?

1. Choose the Right Salt
You must use salt specifically labeled "For Water Softeners". Common types include:

  • Pellet Salt: Highest purity (99.8%+), dissolves evenly, resistant to caking. The top choice for household use.

  • Solar Salt (Tablets/Crystals): Stable dissolution rate, cost-effective. Suitable for both home and commercial use.

  • Resin Clean Pellets: Contains resin cleaning ingredients (e.g., citric acid). Suitable for areas with very hard water.

Strictly Avoid: Table salt (contains iodine, additives), Industrial salt (contains impurities, heavy metals). These will poison the resin and damage the equipment.

2. Adding Steps & Tips

  • Check Salt Level: Regularly check the level in the transparent brine tank on the side of your softener.

  • Optimal Salt Level: Maintain the salt level between 1/3 and 1/2 of the tank's height. The level should not be too low (affects regeneration) nor overfilled (keep below the overflow/water level sensor).

  • "Bridge Breaking" Handling: If the salt forms a hard "salt bridge" (a crust on top with empty space or water beneath), carefully break it up with a tool (like a broom handle). Otherwise, the unit cannot draw brine for regeneration.

  • Clean the Brine Tank: It is recommended to thoroughly clean the brine tank once a year. Empty old salt and residual water, wipe the interior with a damp cloth to prevent the buildup of impurities and sludge.

Adding Mantra: Use dedicated salt, check frequently, keep one-third full, break bridges promptly, clean annually.

II. Usage Process & Important Notes

For an intuitive understanding of the entire usage and maintenance workflow, please refer to the following flowchart:

[The described flowchart would visually represent this cycle:

  1. Check Salt Level & Condition -> If low/bridged, proceed to step 2. If OK, monitor periodically.

  2. Add Salt (Pellets/Nuggets recommended) -> Maintain level between 1/3 & 1/2 full.

  3. Perform Annual Maintenance -> Clean Brine Tank.

  4. Monitor System Performance -> Check for soft water, no scale -> Leads back to Step 1.

  • A side loop from "Monitor Performance" for Troubleshooting (e.g., Salt Bridge, No Regeneration, Salty Water) would connect to relevant solutions.
    ]

Important Note: The steps in the diagram represent a cyclical maintenance process, not a one-time task. Consistent periodic checking and maintenance are essential for the continuous and efficient operation of your water softener.

Key Precautions

  • There is Always Water in the Brine Tank: This is normal (it's called "brine water"). The equipment needs this brine for regeneration.

  • Regeneration Time: Softeners typically regenerate automatically during early morning hours (e.g., 2:00-4:00 AM). You might hear water flowing – this is normal. Do not interrupt the power supply during this time.

  • Water Quality After Regeneration: The water for the first few minutes after regeneration might have a slightly salty taste due to residual brine. It is not recommended for drinking. Run the water for a few minutes until it clears.

III. Common Problems & Solutions

Problem/Symptom Possible Cause Solution
Increased Scale 1. Salt depleted or bridged
2. Resin exhausted or fouled
3. Incorrect device settings
1. Add salt or break bridge
2. Contact a professional
3. Reset regeneration cycle
Severe Caking in Tank Humid environment or use of inferior salt Use high-purity pellet salt & ensure tank lid seals
Strong Salty Taste in Water Faulty injector/control, causing excess brine draw Stop using immediately, contact service
Unit Not Regenerating Power issue, settings, or salt level too low Check power & settings; ensure adequate salt level

Summary: Key Points for Correct Softener Salt Use

  • Choose the Right Salt: Use only high-purity salt dedicated for water softeners.

  • Check Frequently: Regularly inspect the salt level (1/3 - 1/2 full) and check for bridging.

  • Maintain Properly: Clean the brine tank annually.

  • Understand the Principle: Know that the salt is used to "regenerate" the resin. Don't interrupt the unit during regeneration.

By following the methods above, your water softening equipment will operate stably for the long term, effectively protecting your home's pipes and appliances, and continuously providing high-quality soft water.